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Security Team Member

This First Aid course is ideal for anyone that may be required to respond to an accident or injury and is required to provide first aid, e.g. working in hospitality, construction, healthcare, childcare, job sites, offices or the security industry.

HLTAID011 Provide First Aid is the minimum requirement for workplace first aid compliance.

Completing this course will help you gain the required skills and knowledge to respond to a first aid emergency including:

  • Recognise and assess an emergency situation

  • Ensure safety for self, bystanders, and casualty

  • Seek assistance from emergency services

  • Provide first aid in accordance with established first aid principles

  • Manage the casualty in a respectful manner

  • Obtain consent from casualty where possible

  • Use available resources and equipment to make the casualty as comfortable as possible

  • Operate first aid equipment according to manufacturers’ instructions

  • Monitor the condition of the casualty and respond in accordance with first aid principles

  • Accurately convey incident details to emergency services

  • Report details of incidents in line with appropriate workplace or site procedures

  • Complete applicable workplace or site documentation, including incident report form

  • Maintain privacy and confidentiality of information in line with statutory or organisational policies

  • Recognise the possible psychological impacts on self and other rescuers and seek help when required

  • Contribute to a review of the first aid response as required

Entry Requirements


To complete this course you must be able to:

  • Complete the online course enrolment 

  • Provide a USI (

  • Provide identification documents (including photo ID) to be sighted prior to course commencement

Course Structure


This course requires both self-study, completion of online learning modules and assessment.

  • The self-study component requires you to log into our online interactive learning portal and complete the required assessment. You should allow between 2 to 4 hours to complete this component.

Course Outcome

Upon completing this training program, you will receive a Statement of Attainment.

The following units will be awarded to successful participants in this course:

  • HLTAID011 – Provide first aid


To view full unit details please visit: – HLTAID011 – Provide first aid

Please refer to the student handbook for all details relating to rights and responsibilities including complaints, refunds and appeals.

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