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The unit of competency SITHFAB002 The Responsible Services of Alcohol is available for those who wish to work in venues serving alcohol in NSW. This can include venues like pubs, clubs, restaurants, supermarkets and other venues in the hospitality industry. Allies Security is an approved RTO under Liquor and Gaming NSW.


The unit of competency SITHGAM001 Responsible Conduct of Gaming (RCG) is a necessary course if you want to work in the gambling industry. The RCG courses teach you about all the ups and downs of the gambling industry.

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RSA and RCG combined

RSA training applies to:

All levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management. RSA training also applies to volunteers and other promotional staff.


The course has been designed to satisfy the requirements of clause 51 of the Gaming Machines Regulation 2002. It requires all secretaries of registered clubs with gaming machines, all hoteliers with gaming machines, and employees of registered clubs and hotels whose duties include gaming machine activities to have completed a Responsible Conduct of Gambling course approved by the Casino, Liquor & Gaming Control Authority.Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.

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